How to Shop
Shopping at the KENWORTH Canada is easy. You can place corporate orders online in a secure environment. We use the most advanced encryption technology available. Just follow the directions and you'll be able to select and purchase from among many products. Next to each of the items in our collection, you'll see the submit button to add to your cart.
To make a selection, enter the quantity you'd like to order in the quantity text box and then click the Add to Cart button and the item will be added to your shopping cart. When you've finished shopping, you can review totals, remove or add items to your selection, and submit your order.
You will see the shopping cart icon in the top right corner of your screen while you shop. You may click on this button at any time to view, modify or delete items from your shopping cart.
With each of the search options, you will be taken to a page, which will display your search results. From that results page you may choose to add the item directly into your cart or you may click on any of the images to see additional information about the product. If you don't find what you are looking for, or if you have a new idea for a product that isn't featured on the eStore, let us know! Email us at firstname.lastname@example.org.
In Stock: The item you are requesting is currently in stock and available to ship.
Pre-Sell: This item is available for advanced ordering. It will ship when in stock.
Back Order: The item you are requesting is on re-order, and will be available shortly. Any items you order which exceed the available quantity will remain on order in back-ordered status. These items will be shipped to you in one shipment when the last item becomes available. You will be charged for the items at that time. If you have any questions regarding back-ordered items, please call 1-855-537-5332 (5 a.m. - 5 p.m. PST) to speak with a customer service representative.
Discontinued: The item you are requesting is out of stock and no longer available.
If you're not sure what size to get or if you're in-between sizes, we suggest ordering the next size up.
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The products on this website have been tested to meet US regulatory requirements.
Shipping and handling charges will be automatically calculated and added to your order based on the total weight of your order. You will have a chance to review your final estimated shipping and handling charge prior to the completion of your order. A minimum shipping charge of $7.95 applies to each shipment.
Our customer service representatives are available to answer your questions.
Hours of Operation: Monday - Friday, 5 a.m. - 5 p.m. PST
Toll free phone number: 1-855-537-5332
Custom Orders: 1-855-537-5332
BDA, a licensee of Kenworth Truck Company
15525 Woodinville-Redmond Rd. NE
Woodinville, WA 98072
We appreciate your business and hope that you will visit the KENWORTH Canada again in the near future.
If you are not completely satisfied with your purchase for any reason, return the merchandise within 60 days of receipt for exchange or refund. Refer to the Returns & Exchanges form (included with your shipment) or call 1-855-537-5332 for details. For all customer choice returns, a 10% re-stocking fee will apply.
Effective October 1, 2017 we will no longer be accepting returns of merchandise purchased at clearance pricing. This does not include merchandise that was purchased at a discount during a promotion, merchandise that was purchased at full price and later went on clearance, or any clearance merchandise that is defective or damaged during shipping.